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SAI Basics

Language Identification

If you do not know the language needed, ask our representative for help. You can also use the Language Identification Card.  The card has the instruction "Point to your Language" in over 100 languages.

 

Interpreter Identification

Interpreters identify themselves by name and ID number for your documentation.

Working with an Interpreter

Briefly explain the nature of the call to the interpreter. Speak directly to the limited English speaker and pause at the end of a complete thought.